Alibaba and LinkedIn CEOs agree on the most important skill for success


GettyImages 850065936 Alibaba and LinkedIn CEOs agree on the most important skill for success Alibaba and LinkedIn CEOs agree on the most important skill for success gettyimages 850065936
Jack Ma says your LQ —
“love quotient” — is superior to your emotional intelligence and

John Moore/Getty

  • Compassion is key to being a great leader in
  • Alibaba CEO Jack Ma says success as a leader
    should be measured by how many people you’ve
  •  Jeff Weiner agrees, citing the teachings of
    The Dalai Lama, and has stated that compassion is invaluable in
    relating to others at work.

World-renowned neurosurgeon James Doty, author of the New
York Times best seller “Into the Magic Shop,” has a
compelling story that credits mindfulness and visualization as
important first steps that turned a life of poverty into one of
success and wealth.

Now director of the Center for Compassion
and Altruism Research and Education (CCARE)
 at Stanford
University, Doty’s research and other scientific evidence have
revealed a clear antidote for the epidemic of loneliness,
depression, addiction, and anxiety so prevalent in this country:

Here’s Doty on his Huffington Post

“Compassion is the recognition of another’s suffering and a
desire to alleviate that suffering. Often brushed off as a
hippy dippy religious term irrelevant in modern society,
rigorous empirical data supports the view of all major world
religions: compassion is good.”

You can start with compassion being good for your health. As my
Inc. colleague Peter Economy recently wrote, research validates that a
compassionate lifestyle can help you live longer. “In order to
benefit from better mental health, increased physical health, and
a faster recovery from disease, we must connect with others in a
meaningful way,” writes Economy.

Sure, compassion still has a long way to go and a lot of
obstacles to clear to be taken serious in the bottom-line,
sink-or-swim, dog-eat-dog world of business. But the strength of
compassion is manifested in what Doty calls “recognizing
another’s humanity, recognizing another’s potential, and making a
simple effort to be there for them.”

Jack Ma, The Dalai Lama, and Jeff Weiner all agree

That’s in line with the increasingly popular and powerful
practice of Servant Leadership, which is defined as “a
philosophy and set of practices that enriches the lives of
individuals, builds better organizations and ultimately creates a
more just and caring world.”

Servant-leaders are compassionate leaders who display love — the
action-based type — that leads to results. It’s that kind of
“love quotient” or LQ that appears to be new measure of success.
So far, self-made billionaire Jack Ma, founder of Alibaba,
appears to be the poster boy for LQ. He has been on the campaign trail to hail LQ superior to both
EQ (emotional intelligence) and IQ.

According to Ma’s love quotient model, you measure success
not by your worth (or company’s worth) but by the compassionate
modus operandi of how many problems you solved and how many
people you helped in the world.

Ma says, “You can become a money machine, but
what’s the use of that? If you’re not contributing to the rest of
the world, there’s no LQ…your love is you have to be
principled. That’s the bottom line.”

Not surprising, this compassionate edge has other big fans and
supporters, including His Holiness the Dalai Lama,
who is a benefactor of Dr. Doty’s work at CCARE. Take note of his
on compassion:

“If we say, ‘oh, the practice of compassion is something holy,’
nobody will listen. If we say, ‘warm-heartedness really reduces
your blood pressure, your anxiety, your stress and improves
your health,’ then people pay attention.”

And people are indeed paying attention. Here’s what LinkedIn CEO Jeff Weiner tweeted:

This conscious approach to leadership has greatly
influenced Weiner’s career path. He writes in a LinkedIn

“As the Dalai Lama explains, if you are walking along a trail
and come along a person who is being crushed by a boulder, an
empathetic reaction would result in you feeling the same sense
of crushing suffocation and render you unable to help. The
compassionate reaction would put you in the sufferer’s shoes,
thinking this person must be experiencing horrible pain so
you’re going to do everything in your power to remove the
boulder and alleviate their suffering. Put another way,
compassion is a more objective form of empathy. This idea of
seeing things clearly through another person’s perspective can
be invaluable when it comes to relating with others,
particularly in tense work situations.”

Weiner’s conclusion: It is better to go through the world as a
compassionate person, able to confront the plights of others
without being crippled by their weight. Therefore, it is better
to lead with compassion, not empathy.

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